If you have questions, most likely others have had them too! Browse our list of frequently asked questions, and feel free to contact us directly if you don’t find the answers you need. We’re here to help!

What forms of payment are accepted?
What if I have a dental emergency?
How does your practice accommodate people with disabilities?
What is endodontics?
Should I be worried about infection of the tooth?
What happens after treatment?
What is a CBCT scan?

What forms of payment are accepted?

To learn more about our payment and insurance policies, check out our Payment & Insurance page.

What if I have a dental emergency?

Dental emergencies can include facial trauma that damages the structure of the teeth or jaw, loss of a permanent tooth, severe tooth pain, or signs of infection. If you believe you have a dental emergency, please give us a call right away at 704-635-8273. If you are unable to reach us after hours, please seek emergency medical attention.

How does your practice accommodate people with disabilities?

Our operatories and hallways are wheelchair accessible as well as ADA compliant restrooms.

What is endodontics?

Endodontics is a branch of dentistry recognized by the American Dental Association involving treatment of the pulp (root canal) and surrounding tissues of the tooth. When you look at your tooth in the mirror, what you see is the crown. The rest of the tooth, the portion hidden beneath the gum line, is called the root. Though the outer portion of the root is a hard tissue called dentin, the inside channel or “root canal” contains a pulp of soft tissue, blood vessels and nerves. Bacteria that are introduced into the pulp as a result of tooth decay, periodontal disease, tooth fracture or other problems, can severely damage the pulp. When that happens, an endodontic specialist removes the diseased pulp to save the tooth and prevent further infection and inflammation. After successful endodontic treatment, the tooth continues to perform normally.

Should I be worried about infection of the tooth?

There’s no need for concern. We adhere to the most rigorous standards of infection control advocated by OSHA, the Centers for Disease Control and the American Dental Association. We utilize autoclave sterilization and barrier techniques to eliminate any risk of cross-contamination.

What happens after treatment?

When your root canal therapy has been completed, a record of your treatment will be sent to your restorative dentist. You should contact his or her office for a follow-up restoration within a few weeks of completion at our office. Your restorative dentist will decide on what type of restoration is necessary to protect your tooth. It is rare for endodontic patients to experience complications after routine endodontic treatment or microsurgery. If a problem does occur, however, we are available at all times to respond.

What is a CBCT scan?

A Dental Cone Beam Tomography, or CBCT scan, is a specialized type of x-ray that provides more information than conventional dental or facial x-rays. This computerized scan uses advanced technology to generate three-dimensional (3D) images.

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